SENIOR ANALYST, MEMBER ENGAGEMENT
JOB DESCRIPTION
This role is the main point of contact for day to day member sourcing needs/issue resolution.
RESPONSIBILITIES
Responsibilities:
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Manage and organise day to day sourcing requests and issues to support quicker problem-solving, decision-making, and accurate execution. This includes performing quality control checks on various member/customer facing reports and identifying relevant actions.
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Prepare, maintain and publish routine reporting (e.g. daily, weekly, monthly) required to support member needs. This includes preparing executive summaries when necessary, conducting control checks to ensure data integrity, and identify opportunities for process improvement.
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Participate in business meetings with ClarusONE teams, and with the member and member’s key customers. Identify critical action points, stakeholders, and ensure follow through. Work closely with member pricing and sell-side functions to help track and resolve product implementation and pricing issues.
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Perform ad hoc financial business analysis to inform strategic and tactical decision-making and solve business problems related to potential or current business opportunities.
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Establish solid understanding of US generics landscape from a supplier, wholesaler, and retail business perspective, and of ClarusONE/member business processes. Develop familiarity with customer product/financial implications caused by market dynamics vs ClarusONE sourcing actions.
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Cultivate a solid understanding of member’s most critical priorities, key products, and current process challenges. This understanding (with business knowledge) should enable the Senior Analyst to prioritise member/customer driven urgent requests.
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Listen to, leverage, and promote the diverse ideas, perspectives, and contributions of others within ClarusONE.
(The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties.)
REQUIREMENTS
Education/Experience
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Bachelor’s degree - Business/Finance/Economics preferred
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Minimum of 2 years’ experience in finance or business analysis
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Minimum of 2 years’ experience in customer/stakeholder relationship management
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Pharmaceutical experience (specifically generics sourcing or pricing) preferred
Knowledge/Skills
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Excellent communication skills and ability to work with all levels of management and internal/external customers to get results quickly.
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Ability to communicate decisions and recommendations to stakeholders in a high-pressure environment.
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Strong proficiency in MS Excel and/or Access with a solid background in data extraction and manipulation techniques.
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Sharp attention to detail, particularly in preparing financial summaries.
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Well organised, process and team-oriented with the ability to prioritise quickly.
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Highly motivated self-starter with the ability to initiate and manage work with sense of urgency.
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Ability to perform in a fast-paced and dynamic environment.